<p>Medialister guarantees that your content will remain available and protected from removal or major changes for one year after placement.</p><h1>The Difference Between a Basic Guarantee and an Extended Guarantee</h1><p>The basic guarantee applies to every placement made through Medialister and covers guarantee cases for 60 days after content is published.</p><p>You can purchase the extended guarantee for each placement by selecting the extra called "Extended Guarantee." This extends the Medialister guarantee to one year after the content is published.</p><h1>What Content Removal Means</h1><p>Removal means either the website becomes inaccessible or your content is taken down from the site.</p><h1>What Basic Terms Changes Include</h1><ul class="accent-bullets"><li><p>Modifying the number or type of links you placed in your content</p></li><li><p>Changing the website’s structure in a way that moves your content to a different web address (such as a new subdomain).</p></li></ul><h1>Process for Handling Guarantee Cases After They Are Reported</h1><p>If your content is removed or the basic terms are changed, Medialister will restore your content to its original state within 10 business days. If restoration isn’t possible, we’ll refund 100% of your placement cost to your account balance.</p><p>If multiple changes happen at once, the refund amount will not be multiplied. The total refund will never exceed the original placement cost.</p><p>Once a refund is issued, the guarantee is considered fulfilled.</p><h1>How to Report Under the Guarantee</h1><p>To report removal or changes, please email us at <a href="mailto:feedback@medialister.com" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">feedback@medialister.com</a>.</p><p>If you contact us outside business hours, on weekends, or holidays, we’ll treat the next business day as the official notification date.</p><h1>What Cases not Covered Under Medialister Guarantee</h1><p>The guarantee does not apply to:</p><ul class="accent-bullets"><li><p>Contributor posts</p></li><li><p>Brand content published with a clearly defined temporary placement of up to one year</p></li><li><p>Cases where the client changes the link after the content is placed, such as setting up a redirect to an unacceptable URL</p></li><li><p>Cases where the content at the original URL changes in a way that makes it unacceptable (for example, if the website starts promoting gambling)</p></li><li><p>Cases where the content or link is removed due to the client’s own actions.</p></li></ul><h1>Example of Cases I Can Expect a Refund for</h1><ul class="accent-bullets"><li><p>The client’s website or project topic changes and no longer meets the media’s requirements at the time of purchase</p></li><li><p>The article’s topic becomes prohibited due to new laws or new information about the subject</p></li><li><p>If the publisher adds a link to another website in the same article where your content appears, your original links remain unchanged and this does not violate the guarantee.</p></li></ul><p></p>

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