Medialister guarantees that your content will remain available and protected from removal or major changes for one year after placement.

The Difference Between a Basic Guarantee and an Extended Guarantee

The basic guarantee applies to every placement made through Medialister and covers guarantee cases for 60 days after content is published.

You can purchase the extended guarantee for each placement by selecting the extra called "Extended Guarantee." This extends the Medialister guarantee to one year after the content is published.

When the Extended Guarantee Is Not Available

The Extended Guarantee extra is automatically excluded and cannot be purchased for:

• Contributor Post offers—because contributor placements are managed by guest authors who do not control the website, guaranteed conditions cannot be enforced.

• Offers with temporary placement conditions of less than 1 year—since the guarantee covers content availability for up to one year, it does not apply when the placement itself is temporary and shorter than that period.

If you don't see the Extended Guarantee option on an offer, it is likely excluded for one of these reasons.

What Content Removal Means

Removal means either the website becomes inaccessible or your content is taken down from the site.

What Basic Terms Changes Include

• Modifying the number or type of links you placed in your content

• Changing the website's structure in a way that moves your content to a different web address (such as a new subdomain).

Process for Handling Guarantee Cases After They Are Reported

If your content is removed or the basic terms are changed, Medialister will restore your content to its original state within 10 business days. If restoration isn't possible, we'll refund 100% of your placement cost to your account balance.

If multiple changes happen at once, the refund amount will not be multiplied. The total refund will never exceed the original placement cost.

Once a refund is issued, the guarantee is considered fulfilled.

How to Report Under the Guarantee

To report removal or changes, please email us at [email protected].

If you contact us outside business hours, on weekends, or holidays, we'll treat the next business day as the official notification date.

What Cases not Covered Under Medialister Guarantee

The guarantee does not apply to:

• Contributor posts

• Brand content published with a clearly defined temporary placement of up to one year

• Cases where the client changes the link after the content is placed, such as setting up a redirect to an unacceptable URL

• Cases where the content at the original URL changes in a way that makes it unacceptable (for example, if the website starts promoting gambling)

• Cases where the content or link is removed due to the client's own actions.

• Cases when the placement is temporary for less than a year.

Example of Cases I Can Expect a Refund for

• The client's website or project topic changes and no longer meets the media's requirements at the time of purchase

• The article's topic becomes prohibited due to new laws or new information about the subject

• If the publisher adds a link to another website in the same article where your content appears, your original links remain unchanged and this does not violate the guarantee.