<p>Medialister guarantees that your content will remain available and protected from removal or major changes for one year after placement.</p><h1>The Difference Between a Basic Guarantee and an Extended Guarantee</h1><p>The basic guarantee applies to every placement made through Medialister and covers guarantee cases for 60 days after content is published.</p><p>You can purchase the extended guarantee for each placement by selecting the extra called "Extended Guarantee." This extends the Medialister guarantee to one year after the content is published.</p><h1>What Content Removal Means</h1><p>Removal means either the website becomes inaccessible or your content is taken down from the site.</p><h1>What Basic Terms Changes Include</h1><ul class="accent-bullets"><li><p>Modifying the number or type of links you placed in your content</p></li><li><p>Changing the website’s structure in a way that moves your content to a different web address (such as a new subdomain).</p></li></ul><h1>Process for Handling Guarantee Cases After They Are Reported</h1><p>If your content is removed or the basic terms are changed, Medialister will restore your content to its original state within 10 business days. If restoration isn’t possible, we’ll refund 100% of your placement cost to your account balance.</p><p>If multiple changes happen at once, the refund amount will not be multiplied. The total refund will never exceed the original placement cost.</p><p>Once a refund is issued, the guarantee is considered fulfilled.</p><h1>How to Report Under the Guarantee</h1><p>To report removal or changes, please email us at <a href="mailto:feedback@medialister.com" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">feedback@medialister.com</a>.</p><p>If you contact us outside business hours, on weekends, or holidays, we’ll treat the next business day as the official notification date.</p><h1>What Cases not Covered Under Medialister Guarantee</h1><p>The guarantee does not apply to:</p><ul class="accent-bullets"><li><p>Contributor posts</p></li><li><p>Brand content published with a clearly defined temporary placement of up to one year</p></li><li><p>Cases where the client changes the link after the content is placed, such as setting up a redirect to an unacceptable URL</p></li><li><p>Cases where the content at the original URL changes in a way that makes it unacceptable (for example, if the website starts promoting gambling)</p></li><li><p>Cases where the content or link is removed due to the client’s own actions.</p></li></ul><h1>Example of Cases I Can Expect a Refund for</h1><ul class="accent-bullets"><li><p>The client’s website or project topic changes and no longer meets the media’s requirements at the time of purchase</p></li><li><p>The article’s topic becomes prohibited due to new laws or new information about the subject</p></li><li><p>If the publisher adds a link to another website in the same article where your content appears, your original links remain unchanged and this does not violate the guarantee.</p></li></ul><p></p>

Other

Learn what is covered under basic and extended guarantee

Guarantee 

Getting Started

How It Works

Campaign Overview

Marketplace Basics

First Placement

For Newcommers

Campaigns in Details

Projects

Member Roles

Organizations

Extras from Publishers

Client Dashboard

Publisher Dashboard Access

Media

Verification Process (KYB)

Offers

Offers Listing

Publisher Members

Extras for Clients

Publisher Dashboard

Details of Placement Orders

Issues with Orders

Media Swap

Mention Format

Publishing Process

Marketplace Customizations

Marketplace Filters

Placement Formats

Saved Marketplace Views

Marketplace

Client Service Fee

Invoices

Payments and Billing

Account Security

Feedback and Bug Reports

Profile Deletion

Affiliate Program

Medialister Help Center

Medialister