<p>After booking a placement, an order with the status <em>To Publish</em> appears in every campaign of your current organization. Click on the order card to view all its details and activities.</p><img src="https://uploads.productlane.com/695bad29a9f68ccb36ad62283cab8d32.png"><h1>What Is Inside an Order</h1><p>Inside of an order you can see:</p><ul class="accent-bullets"><li><p>Content you want to have published</p></li><li><p>The customizable publishing date to set a deadline or an embargo date</p></li><li><p>The placement conditions set by the media for this particular format</p></li><li><p>Order activities and chat</p></li><li><p>Order ID, which can be useful when resolving issues with an order with our support team.</p></li></ul><img src="https://uploads.productlane.com/8c4d227b39bc6cfcf0b6fb9d2192c0ff.png"><h1>How to Add Content to an Order</h1><p>Before you can send the order to the media, you need to add content you want to have published. For that, you have the content editor right in the order drawer.</p><p>Bear in mind that you can't edit your content after it is sent for review. However, you can still send a message to the media manager within this order to ask him to reject the reviewed content and get it back to make changes.</p><h1>How to Set Up a Deadline or an Embargo Date</h1><p>Before content is sent for review, you can also change the date you want the content to be published. There you have two options:</p><ol class="steps-list"><li><p><strong><em>On</em></strong> to set up a particular date as a deadline</p></li><li><p><strong><em>After</em></strong> the embargo to make sure your content will be published only after a particular date</p></li></ol><p>You can choose any publishing date you want except weekends and in the past.</p><h1>What Are Order Activities</h1><p>Order activities are a log of all actions taken with a particular order, such as booking it, sending it to review, declining, etc. Here, you can also see exactly who on your team has done something.</p><h1>How to Share an Order with Team Members</h1><p>To share an order with someone who has access to the parent project, click the copy link button in the order header.</p><img src="https://uploads.productlane.com/9b0a9d262b4d16fd8fcf6fe754fc3f01.png"><h1>How to Find Order ID</h1><p>To find an order ID, scroll to the very bottom of any order. In some cases, our support team can ask for it.</p><h1>How to Communicate with a Media</h1><p>Every order has a dedicated chat where you and the media managers on the other side can communicate with each other. Just switch the tab from <em>Activity</em> to <em>Chat</em> to open it. For resolving any issues with an order, we recommend first trying to chat with the media side before cancelling the order.</p><p>In chats, you can also send attachments such as images.</p><h1>How to Request Changes from a Media</h1><p>When a media sends you a link to published content, you have two days to request additional changes. To do so, click <em>Request Changes</em> instead of <em>Approve</em> and write in the chat what exactly you want to change.</p><p><strong>NB:</strong> Any changes should follow the placement conditions and can also be rejected by the media if they are deemed inappropriate.</p><h1>What If the Conditions Were Changes</h1><p>In some cases, a media manager can change the placement conditions before you start working on the order. In this case, we give you a choice to agree with the new conditions and, if needed, to pay more or to decline them and cancel your order. In the latter scenario, your booking money will also be unfrozen on your balance.</p><img src="https://uploads.productlane.com/1c286108164d011ac2fbcf629f9252e3.png"><p>Here is an example of price recalculations when the price changes for one of booked orders:</p><blockquote><p><code class="inline-code-shadow bg-gray-100 border border-gray-200/60 dark:border-gray-800 font-medium dark:bg-gray-700/60 text-gray-700 dark:text-gray-200 font-mono text-md px-1 py-0.5 rounded-[0.2rem] [&amp;::before]:content-none [&amp;::after]:content-none">Old Price = $100</code></p><p><code class="inline-code-shadow bg-gray-100 border border-gray-200/60 dark:border-gray-800 font-medium dark:bg-gray-700/60 text-gray-700 dark:text-gray-200 font-mono text-md px-1 py-0.5 rounded-[0.2rem] [&amp;::before]:content-none [&amp;::after]:content-none">Paid Fee = 15%</code>, with a minimum fee of $20, resulting in a $20 fee.</p><p><code class="inline-code-shadow bg-gray-100 border border-gray-200/60 dark:border-gray-800 font-medium dark:bg-gray-700/60 text-gray-700 dark:text-gray-200 font-mono text-md px-1 py-0.5 rounded-[0.2rem] [&amp;::before]:content-none [&amp;::after]:content-none">New Price = $200</code></p><p>Let's start with the client's service fee:<br><code class="inline-code-shadow bg-gray-100 border border-gray-200/60 dark:border-gray-800 font-medium dark:bg-gray-700/60 text-gray-700 dark:text-gray-200 font-mono text-md px-1 py-0.5 rounded-[0.2rem] [&amp;::before]:content-none [&amp;::after]:content-none">15% of $200 = $30</code>, which is above the minimum fee, so the fee is $30.<br>Since we have already paid a $20 fee, we need to pay an additional $10 fee plus the $100 for the product price, totaling $110.</p><p>Thus, even if we canceled the order and repurchased it, the final amount charged would be the same: $<code class="inline-code-shadow bg-gray-100 border border-gray-200/60 dark:border-gray-800 font-medium dark:bg-gray-700/60 text-gray-700 dark:text-gray-200 font-mono text-md px-1 py-0.5 rounded-[0.2rem] [&amp;::before]:content-none [&amp;::after]:content-none">200 + $30 = $230</code>.</p></blockquote><p></p>

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