Pricing
Starter
$29
per user / month
25 AI resolutions included
then $0.79/resolution
then $0.79/resolution
What you get:
- Shared email inbox
- Linear integration
- Live Chat
- Productlane Agent
- AI Assistant
- Self-updating Help Center
- Feature requests
- Custom domain
Pro
$59
per user / month
50 AI resolutions included
then $0.79/resolution
then $0.79/resolution
All Starter features, plus:
- Shared Slack inbox
- Custom Connectors
- Custom theme
- Custom views
- Reporting
- Macros
Powering fast-moving companies worldwide
Starter
$29
per user / month
Pro
$59
per user / month
Scale
$99
per user / month
Enterprise
Custom
tailored to your team
AI
Productlane Agent
25 resolutions
50 resolutions
100 resolutions
Custom volume
Included AI credits
$5/mo
$10/mo
$20/mo
Custom
Additional resolutions
$0.79/resolution
$0.79/resolution
$0.79/resolution
Volume pricing
Automatic Issue Creation
Self-updating Help Center
AI Assistant
Release Intelligence
Channels
Email
Live Chat
Widget
Slack
Microsoft Teams
Workflows
Office Hours
Auto-Responders
Reporting
Custom Views
Tiers
Slack Notifications
Email Signatures
Custom Data
Macros
Customer Support Portal
Auto-Assignments
SLAs
Public pages
Help Center
Feature requests
Intelligent Changelog
Custom theme
Custom domain
In-App Changelog Notifications
Email Broadcasts
Slack Broadcasts
Multi-Language
Private portal
Multiple portals
SSO (JWT)
Integrations
Linear
Zapier
Raycast
API
MCP
Attio
HubSpot
General
GDPR
CSV Import
Free Viewers
Zendesk Importer
Priority Support
Shared Slack Connect Channel
White-glove Migration
Remove Productlane branding
Invoicing and custom terms
Security review and DPA
Dedicated onboarding